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  • Report:  #1197897

Complaint Review: Randall Henley

Randall Henley Randal Henley deposited our large check and never did the work atlanta/birmingham Al/Ga

  • Reported By:
    Tonja — birmingham Alabama
  • Submitted:
    Sun, December 28, 2014
  • Updated:
    Mon, March 02, 2015

I met with Randal Henley on Dec 5, 2014 to explain that we needed house plans drawn up for a remodel and addition done to our home. I was very clear that we needed the plans finished by the beginning of January to submit to the city and get bids from contractors. I asked if this would be possible and he said "No problem"

I wrote a large check and handed it to him, he cashed the check that same day and 2 weeks later I still had not heard anything from him.  I called him to see if I needed to answer any questions for him, He still had not even taken a measurement of the house!  I gave him one more week to get the plans to me, and still had not heard anything from him. So I contacted him. and he told me he wouldnt have anything to me until Feb. I told him that would not work, and asked for a refund.  He told me he does not give refunds so I told him to send me what he had completed and he told me he "NO"!

When I asked for my money back again he told me to "stop".  Unfortantley the only thing he did was cash my check.  Do not use Randal Henley!

 

1 Updates & Rebuttals


Randall Henley

Alabama,

she made a major change in the plans

#2REBUTTAL Owner of company

Sun, December 28, 2014

Actually she made a major change in the plans, the day I was supposedly supposed to deliver the
preliminary plans. She added a second entrance to the home with a whole court yard on side
of the house, with two fountains, at that meeting.

She moved the front main entrance and foyer to the side of the home, plus a two story foyer.
Also she was eliminating the existing entrance and foyer.

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