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  • Report:  #1292085

Complaint Review: Rapid Fullfillment

Rapid Fullfillment Skin Elements Cream, Eye Vibe Solution Ordered "free trial" of their skin products which turned out to be a subscription only mentioned in the fine print at the bottom and in the lengthy hidden terms you had to click on to see. My free trial is going to cost me $31.00 plus return shipping. Internet

  • Reported By:
    ccding — Pineville Louisiana USA
  • Submitted:
    Mon, March 07, 2016
  • Updated:
    Sun, December 11, 2016

 I ordered a free trial of the skin element and eye vibe products supposedly by paying $10.90 for shipping and handling. Turns out if I had read the fine print at the bottom of the page or the lengthy terms of agreement(only visible if you clicked on tiny word terms) I would have discovered that I was enrolling in a monthly subscription costing nearly $200 a month. Turns out I had until the 15th day from date of order to cancel or I would be charged the full amount for these product. I only discovered this when the first charge of $97 for the cream appeared. Now to get a refund of $77 I must return the remaining product at my own expense and pay a $20 restocking fee. None of this is explained in confirming emails or in the package when it arrives. My free trial is going to end up costing me $30.90 plus return shipping. Besides that my Mary Kay works better and doesn't cause pimples to break out on my 62 year old face.

1 Updates & Rebuttals


bwestbroker

Lansing,
Michigan,
USA

May be the same company

#2General Comment

Sun, December 11, 2016

I wonder if the address for this product is the same as the other TWO skin products I've been burned buying?They appear to tbe the same products just put into dofferent names on the containers.I'm getting sick of being ripped off by companies like this that don't follow any of the rules THEY set up on THEIR web pages.There HAS to be a way to get this stopped.

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