Rapidshare , Rapidshare.com says fraud detected and wont answer any emails I am a long time customer and been a victim of phishing before Internet
I have been a long time premium member. I have been the victim of phishing before and had my account hacked. Rapidshare wrote me an email each time saying they detected it and changed my password to protect me until I could change it. This time, I used my account the night before and all was fine. Next day, I tried to sign in and all I got was a screen saying "fraude detected, this account has been used by several users. I checked my password, they sent it to me, it was the same but I get the same message when I try to log in. I have written them 3 times and they will not respond to any of my emails asking for help or an explaination. My account should expire in a few weeks or so and I sure will not send them another dime.
2 Updates & Rebuttals
rudedawg
terre haute,Indiana,
United States of America
same poster
#3Consumer Comment
Tue, January 26, 2010
I dont know why I couldnt sign in with my old email etc, so I had to make a new one. This is my report, and in all fairness I did want to say that after I phoned rapidshare, they investigated and restored my account. They said it was showing different ip addresses, and that it may be my provider causing it. so as of now all is fine except for the 3 or 4 days I lost messing with it that I cant get back.
hdtv_master
jkh,United Kingdom
RAPIDSHARE.COM is doing fraude
#3General Comment
Mon, January 25, 2010
hello;
I extend 1 month account from rapidshare.com and paid 6.99 euros by my
paypal account that was taken from my credit card. Unfer 2 days they
closed the account whithout reason and they didn't answer about 10 emails
to suppot.simply they took money for nothing and they have not any resposibily.
I called the support and no acceptable answer and didn't do anything!!!!!
Still no answering and account is closed whitout resone.
silly messege with any relationship!
Fraud detected, Account hdtv_master3: This account has been closed because it was created from RapidPoints and the original account has been closed.
For your knowlege I didn't use is mutiple / my paypal is ok/ money is taken from
my card. Account is not working. Any resposibilty for money that they take.
beware of fraud. don't buy more than 1 month.( don't buy anything ) they will close your account whiout reason for their benefit. No one answers you and your money is gone.( like me)
They are not shamefull for their acts.