Raredvds - Digital Realms ripoff, fraudulent scam, take your money-no merchandise Montreal Quebec
I ordered 3 dvds on 11/27/06 and read the claim of delivery withing 10-12 days so when 14-16 came and went I began calling them - I got thru only to be told that it didn't mean that from order, but from shipping and that my order had not shipped yet, but was scheduled to go out that next day. If I wanted to pay for rush shipping I would have my dvds that friday just in time for the holidays.
I never received the dvds - The number had a recording saying out of the office til Jan 4, 2007 - since then when I call I get the same recorded message with the instruction to leave a message and I will receive a prompt response - hah - never get a response.
the scammers are still out there - if you go to the web site and type a generic request on liveperson link you will hear from them, but if you indicate you are a customer who has not received your product you get no response.
Patty fay
Knoxville, Tennessee
U.S.A.
4 Updates & Rebuttals
Patty fay
Knoxville,Tennessee,
U.S.A.
Raredvds, Digital Realms, Proliflik
#5Author of original report
Fri, January 19, 2007
I have continued to bombard these scammers with emails and phone messages to try to get some response - I have received a few emails back which either say my order was received and was damaged which is the reason for the delay and they are just waiting for the new merchandise to arrive and it will be shipped, OR they say it has shipped and I will be getting an email with a tracking number and if I no longer want the order, just refuse the package and I will be refunded once they receive it back OR that my order has been canceled as requested and I will receive a full refund within 10 days - I don't know how all these can be true when sent within hours of each other. I sent multiple emails through the different links either at Proliflik.com or Raredvds.tv which has more than one way to contact them. I hope I actually get my refund, but with all I have already been through and the reports I've read on rip-off, I highly doubt it.
Patty fay
Knoxville,Tennessee,
U.S.A.
Raredvds, Digital Realms, Proliflik
#5Author of original report
Fri, January 19, 2007
I have continued to bombard these scammers with emails and phone messages to try to get some response - I have received a few emails back which either say my order was received and was damaged which is the reason for the delay and they are just waiting for the new merchandise to arrive and it will be shipped, OR they say it has shipped and I will be getting an email with a tracking number and if I no longer want the order, just refuse the package and I will be refunded once they receive it back OR that my order has been canceled as requested and I will receive a full refund within 10 days - I don't know how all these can be true when sent within hours of each other. I sent multiple emails through the different links either at Proliflik.com or Raredvds.tv which has more than one way to contact them. I hope I actually get my refund, but with all I have already been through and the reports I've read on rip-off, I highly doubt it.
Patty fay
Knoxville,Tennessee,
U.S.A.
Raredvds, Digital Realms, Proliflik
#5Author of original report
Fri, January 19, 2007
I have continued to bombard these scammers with emails and phone messages to try to get some response - I have received a few emails back which either say my order was received and was damaged which is the reason for the delay and they are just waiting for the new merchandise to arrive and it will be shipped, OR they say it has shipped and I will be getting an email with a tracking number and if I no longer want the order, just refuse the package and I will be refunded once they receive it back OR that my order has been canceled as requested and I will receive a full refund within 10 days - I don't know how all these can be true when sent within hours of each other. I sent multiple emails through the different links either at Proliflik.com or Raredvds.tv which has more than one way to contact them. I hope I actually get my refund, but with all I have already been through and the reports I've read on rip-off, I highly doubt it.
Patty fay
Knoxville,Tennessee,
U.S.A.
Raredvds, Digital Realms, Proliflik
#5Author of original report
Fri, January 19, 2007
I have continued to bombard these scammers with emails and phone messages to try to get some response - I have received a few emails back which either say my order was received and was damaged which is the reason for the delay and they are just waiting for the new merchandise to arrive and it will be shipped, OR they say it has shipped and I will be getting an email with a tracking number and if I no longer want the order, just refuse the package and I will be refunded once they receive it back OR that my order has been canceled as requested and I will receive a full refund within 10 days - I don't know how all these can be true when sent within hours of each other. I sent multiple emails through the different links either at Proliflik.com or Raredvds.tv which has more than one way to contact them. I hope I actually get my refund, but with all I have already been through and the reports I've read on rip-off, I highly doubt it.