RareDVDs.TV I received a damaged package from them. I contacted them numerous times, to get a replacement sent to me. It's been 2 weeks, and no reply. Montreal Quebec Canada
I ordered a $150 Muppets box set for my father for Christmas. It took 30 days to receive the package, and when I did it was severely damaged. The DVDs are actually in pieces. I immediately e-mailed raredvds.tv with photos of the damaged dvds, asking for them to be re-sent to me immediately, since they took so long to receive. It has been 2 full weeks since I first contacted them. I have probably called them 30 times. The phone does not even ring, ot just goes to voive mail, and a voice says that the mail box is full, so I can't leave a message. I have wriiten to them every day for 2 weeks. I now know I will not be receiving a replacement, and am out $173. I have found numerous sites with complaints about this place, unfortunately I found them too late.
T.K.
Dover, New Hampshire
U.S.A.
3 Updates & Rebuttals
Carl
El Cajon,California,
U.S.A.
Always pay with a credit card...
#4Consumer Suggestion
Sun, January 07, 2007
The same thing happened to my mom when she placed an order on this website. She made a purchased in November for something that she was told was in stock. The order was supposed to be a Christmas present and she authorized a charger for overnight shipping. It still hasn't arrived, but she disputed the charge with his credit and the credit card company reversed the charge.
Carl
El Cajon,California,
U.S.A.
Always pay with a credit card...
#4Consumer Suggestion
Sun, January 07, 2007
The same thing happened to my mom when she placed an order on this website. She made a purchased in November for something that she was told was in stock. The order was supposed to be a Christmas present and she authorized a charger for overnight shipping. It still hasn't arrived, but she disputed the charge with his credit and the credit card company reversed the charge.
Carl
El Cajon,California,
U.S.A.
Always pay with a credit card...
#4Consumer Suggestion
Sun, January 07, 2007
The same thing happened to my mom when she placed an order on this website. She made a purchased in November for something that she was told was in stock. The order was supposed to be a Christmas present and she authorized a charger for overnight shipping. It still hasn't arrived, but she disputed the charge with his credit and the credit card company reversed the charge.