Complaint Review: Rasika Ekanayake

Rasika Ekanayake from Sri Lanka guranteed that his store in Hong Kong was selling authentic OEM headphones. He told us that his store gets all headphones directly from the factory.  We sent him the payment by Western Union and received the items.  The headphones were counterfeit because all seiral numbers were the same as well as they were poorly packaged.  

Rasika instructed us to ship the item back to China for a full refund plus shipping.  We shipped the products back and contacted Rasika but he went silent and no refund was made.  We have made many attempts to contact them via emails or calls but no response has been made.

Rasika Ekanayake
No, 7/6, 
Hiriyalagammana,
Werellagama,
kandy  (province )
sri anka.(country)

+94 711931735

Mars&Venus Technical Trading, Co,Ltd
507,Block A,Tonic Industrial Centre,
KaT26i Cheung Road,
Kln, Hong Kong
Phone number : +86075528195935


SENDER OF THE RECORD (On Commercial Invoice):
Hong Kong Hongzun Electronics Techology Limited
RM 507B PO Lung Center 11
Wang Chiu Rd
Kawloon Bay KLN
Hong Kong
Phone number : +8613925243899

ADDRESS THE ITEM WAS RETURNED/SHIPPED BACK:
LUOHUIBING
TANGSHUIWEI 1 QU 7 DONG 301
MINZHI
BAOAN QU
SHENZHEN, GUANGDONG