Complaint Review: Raven-Media

How to Get your cash back from RAVEN-MEDIA

Well, it all started of with this company called Raven-Media Taking money out of my bank account, Appx. $39.95. 10-30-08 the money was taken out of accounnt, 10-31-08 call and cancel the account, 11-1-08 little foreign receptionist I told her the what has happened and I asked what This was even for and she asked if I had received the discs and I asked what disc and when were they shipped and she said the 10-31-08. That's funny, I canceled my account first thing yesterday morning and My product shipped out after I canceled my account.All of a sudden she said they shipped on 10-21. I said bullshit, I clearly heard you say the 31st. She said hold please and came back and said you will get your refund. Gave me an RMA # and everything. I'm think "yes" I beat this p***k. A couple of days go by and no money back in my account. I thought I would shout their customer service a message a remind them.This is where it gets good, these are the emails That I originally sent to remind customer Service:

Somebody sent you an email using the form on your website. This is what he > > typed in:

> > Message: > > I talked to a girl on the phone the other day and wanted a refund > > because I did not sign up for this and I was fraudulantly billed for it. I > > told her everything about the situation. That My account was canceled > > first this in the morning on 10/31/08 and I asked her when the order was > > shipped and she said the order was shipped on 10/31/08. I asked in the > > morning or afternoon and she stated in the afternoon. I said so you > > shipped this order after this account was canceled. So I stated to her > > that AN order was shipped to me after my account was canceled. Then, she > > changed her answer to the shipping date was 10/21/08. I told her that she > > already told me that the shippng date was 10/31/08. Now your making stuff > > up to cover your a*s's. She put me on hold and came and said I will get a > > complete refund. I never got your product yet and if I do I will > > respectfully return it to you. Now, it has been 4 days since I talked to > > that girl and she said that. Either, return it to the card or mail: *-*-+-*-*+-*-**-+*+** . > > Also, Keep in mind the Attorney General's Office and Internet fraud > > division of the FBI love getting scammers. I have documented everything, > > all I want is my $40.00 back and I expect it by Friday. > > > >RESPONSE > >

> From: info@raven-media.com > To: (((Redacted))) Subject: Re: Contact email (raven-media.com) > Date: Tue, 4 Nov 2008 17:36:48 +0100 > > Don't you even think of trying to scare me with crap about attorney > generals. Let him f***ing come over here, I would love it because I will > then sue the arse off of you and the idiot attorney for defamation of > character. Pillock. > Read and think before you shout.

MY RESPONSE

From: (((Redacted))) To: info@raven-media.com Subject: RE: Contact email (raven-media.com) Date: Wed, 5 Nov 2008 10:41:04 -0600

I can't believe the person incharge of a company just sent me an email threatening email and using vulger language. Who is your boss? Dude, you are the one that is scamming people, not me. You can't sue over something like that when you are the person in the wrong and you have obviously done this many, many people. Evidentally, you don't do Google searchs of your business very often. I did one after your commited defrauded me. I think there is enough info just posted on the internet to get a class act suit going. And I was told that I was going to get a refund on 11/1/08, Withdrawl from my bank: 10/30/08, canceled account on 10/31/08. No services were provided on your part, that is called fraud my friend. Who is your boss? I want to know! Believe me, I will pursue this until I have my money back or you are in jail. Now time to open a case with the Attorney General's Office and The FBI fraud division. The best of luck to you my friend.

GOOD DAY, j.C. B

RESPONSE

20 min. Late the money was in my account! If you've gotten nowhere with these F*&%ER's TRY WHAT i DID .

WE COULD GET A CLASS ACTION SUIT AGAINST THEM?????????

J.C. Evansville, Indiana
U.S.A.