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  • Report:  #295702

Complaint Review: Raven Media

Raven Media Get Rich w/Google Las Vegas Nevada NOTICE: This company has no affiliation with Google.

  • Reported By:
    tempe Arizona
  • Submitted:
    Sun, December 30, 2007
  • Updated:
    Fri, January 11, 2008
  • Raven Media
    2620 S Maryland Pkwy
    Las Vegas, Nevada
    U.S.A.
  • Phone:
  • Category:

Unfortunately, my husband ordered this CD for $1.95 shipping and handling, without verifying or checking the company. He is not very internet savvy, and get suckered into this stuff all the time.

I told him when I saw the small charge, somthing was wrong. Well, guess what, now there is $39.95 pending charge on our account.

Now, we receive the CD, and I start searching the internet, and locate all the ripoff reports about this product.

Needless to say, another lesson learned the hard way.

Pyramid
tempe, Arizona
U.S.A.

1 Updates & Rebuttals


Ryan

St. George,
Utah,
U.S.A.

Resolution Offer

#2UPDATE Employee

Thu, January 10, 2008

First of all let me offer my sincerest apologies to Pyramid. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Pyramid had her husband canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement:

Terms and Disclosures. By clicking "Ship My FREE Kit!" I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Growing Rich W/ Google." Cancel any time at 866-396-5695.

Pyramid, please contact our customer service department so that they may assist you with your concerns. Their hours of operation are Monday-Friday 9 am - 9 pm Eastern Standard Time.


If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.

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