Complaint Review: Raven Media - Grant Writer Pro

Like others I purchased the Grant Writer Pro disc on line. $3.95 was taken out of my bank account then severl days(23) I recieved the CD. I tried to look up information using the CD and nothing would happen. It was a total fraud! I called to cancel and the lady apologized and thank me for ordering it and that she would cancel the subscription. Not even 4 days later $49.95 was charged to my account for the subscription. I called the toll free number was told I never canceled in time, which was not true, I gave her the ladies named that had cancelled it and she said they had no one working there by that name, she got upset and hung up on me. I called back was hung up on again. Was hung up on 5 times! I had to cancel my credit card so no further transactions could be made. Now Im receiving letters from them demanding money but yet they will still not talk to me on the phone when I call them. They continue to hang up on me even when I tell them Im returning their call. Hopefully others will read what has happened with this company and not purchase the CD.

Beverly
Mesa, Arizona
U.S.A.