Raven Media I believe I was the victim of an attempted internet ripoff Las Vegas Nevada
From the internet, I ordered what is stated as being a "Free CD" called "Grant Writer Pro" from Raven Media of Las Vegas, Nevada...if I would "just cover the shipping and handling below". On Sep 02 (according to my credit card statement) I was billed $3.97 for "Grant Writer Pro". Then, on Sep 18, I was billed $29.95 for "Grant Writer Pro". I called customer service at 866-370-7270 and spoke with "Christopher". After discussing this matter, I was told that my account would be "cancelled" and "deactivated" and I was given a "confirmation number" and was told that a refund would be posted in 10 to 14 days.
Harold
Wise, Virginia
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Thu, October 19, 2006
My name is Ryan Riddle, I am the general manager of Iworks and we handle all the customer service for Raven Media which includes Grant Writer Pro. If you are at this site then it is probably because we failed you in some way in the customer service process and I would like the opportunity to make it right.
This is the customer service number 866-370-7270.
If you call this number you should get a friendly helpful agent that will be happy to help you and even give you a refund if that is what you desire. If for any reason our agents did not help you and you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.
My cell number is 435-773-1795 and my email address is ryanr@wskc.org.
Sincerely,
Ryan R.