Raven Media I was looking for a way to make money and once I signed up for the $1.99 cd, a couple days later, saw a 39.95 electronic withdrawal taken out of my checking account. They were very misleading. Las Vegas Nevada
When I contacted this site, I saw a possible opportunity to work from home and make some extra money. When I signed up for the "free" cd, I thought this sounded good, but too good to be true. I paid the $1.99, and just a couple days ago, received my cd. I didn't even know they made an electronic withdrawal from my checking account until I was balancing my checfking account, and noticed an amount of $39.95 that had been electronically taken out. I am unemployed and every cent I have keeps me going. I truly cannot afford to "lose" $40.00. I now realize that about 6 months ago, there was a monthly amount being taken out of my checking account, and the name it was under was one o0f the companies listed here through Raven, called NetworkAgenda. I fought it, filed for an investigation with my bank, and they reversed the charges. I can't afford to go through that again.
Anne
Yucca Valley, California
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Fri, February 29, 2008
First of all let me offer my sincerest apologies to Anne. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. This is also disclosed in the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we do not charge customers that cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.
When you order our product you must select "Ship My FREE Kit!". On the same web page as this button is the following statement:
Terms and Disclosures. By clicking "Submit", I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-nine cents, after the 7 day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy and Terms and Conditions. Charges will appear on credit/debit statements as "Growing Rich w/ Google". For questions, call 1-800-685-2713 M-F, 9am-9pm, EST.
I have located Anne's account and have verified that she contacted customer service and her account was resolved to her satisfaction.
If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.
Sincerely,
Ryan R.