Raven Media Stole hard earned money Las Vegas Nevada
i was also ripped off for 39.95 after being told i only pay 2.99 shipping and handling fees. The shame of it all is all i wanted was to try and make some extra money as my husband has sick and i am the only income. I have a part-time job and these *thieves* have the nerve to take money i work hard for as do most of us. I did close my account so they cannot steal from me in the future. I am disputing the issue with my bank and I am confident all will be okay in the end. But the nerve of these people to steal money from people who are just trying to improve their money situation is absolutely unforgivable. I will never again give my info to an online scam again. Lesson learned!
Patricia
East Stroudsburg, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Fri, February 29, 2008
First of all let me offer my sincerest apologies to Patricia. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. This is also disclosed in the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we do not charge customers that contact customer service and cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.
When you order our product you must select "Ship My FREE Kit!". On the same web page as this button is the following statement:
Terms and Disclosures. By clicking "Submit", I am ordering the Google Money Profit CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Grant Master and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "Growing Rich w/ Google". For questions, call 1-800-685-2713 M-F, 9am-9pm, EST.
Patricia, please contact customer service at the number listed above. There you will find a helpful agent waiting to assist you with your account concerns.
If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.
Sincerely,
Ryan R.