Complaint Review: Raven Media Team

GOOGLE MONEY PROFIT/RAVEN MEDIA/GROWING RICH WITH GOOGLE ripped off my debit card by deceptively using the GOOGLE LOGO to intice me to give them $1.99 for a CD to cover the cost of shipping and handling. It was marketed as 'Growing Rich with GOOGLE'. You could get the CD only for $1.99 or if you commited, you could get some sort of 'monthly' service for an additional $39.95/mo.

They stated that there was no obligation for the 'monthly' service and that if you gave them your account information they would only charge $1.99 for the CD shipping and handling .

I then found out that they did continue to charge my account, without authorization, $39.95 for this 'monthly' service. I ordered this cd on the 20th, and on the 4th of Feb. I still haven't received, but my credit card has already been attacked. I had to look all over the small fine print to find a number and I attempted to contact them and was put on hold for twenty minutes and then dropped from my call! I then called back and spoke to a real person, after another 40 minute wait. This person said I 'had agreed' to the charges against my account and I was not entitled to a refund. I told her I definitely did not sign up for this service or authorize payment for same. I also told her that she was involved with a scam operation and unless she was one of the crooks involved she should find another job.

Well they had finally agreed to refund the $39.95 that they took out already but said I had to pay for the shipping of the cd of the $1.99 even though I never received it. But I guess that's better than nothing.
But a definite rip off con ... Something should be done about it.

I have since reported this to my bank and will be be made whole in this matter. I intend to notify GOOGLE of how their good name is being used and abused by this fraudulant organization. My motivation now is to put this operation out of business and the people behind it in jail!

Debbie
marina del rey, California
U.S.A.