Raven Media The company promised to give me a list of governments for the price of 1.95 and they charged me an additional 49.50 on my debit card Las Vegas Nevada
I googled information on government grants and I pulled up the web site for the Raven Media Company. I put in all my information and the company took the stated amount of $1.95. Today I checked my bank account and it stated that the Grant Instructors had taken an additional $49.50 out of my account.
I am truly hurt because I would like my money refunded. I should have checked into this. It seemed so legit, but as it turns out it is not.
Regenia
Twin City, Georgia
U.S.A.
2 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#3UPDATE Employee
Tue, June 24, 2008
My apologies that I did not include my direct contact information in my previous post. I can be reached via cell phone at 435-773-1795 or via email at ryanr@wskc.org.
Sincerely,
Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#3UPDATE Employee
Tue, June 24, 2008
Regina, You have filed a report against Raven Media. You DO NOT have an account with Raven Media. You clearly list the Grant Instructor as the company that is charging you - We are NOT affiliated with the Grant Instructor in any way. Raven Media has no charges for $49.50, however the Grant Instructor does.
You can reach the Grant Instructor at the following phone number and address:
Grant Instructor LLC Or Grant Resource Center
Phone: 800-235-1364
3155 East Patrick Lane, Suite 1
Las Vegas, Nevada, 89120
U.S.A.
If you are an actual customer of Raven Media reading this report and you need to contact our customer service they can be reached Monday-Friday 9 am-9 pm EST at 866-396-5694. There you will find a helpful agent waiting to assist you. If you have tried customer service and feel your concerns were not addressed or that you weren't treated fairly, please contact me directly and I will be happy to address your concerns immediately.
Sincerely,
Ryan R.