Complaint Review: Ray's Reptilia

I purchased an Emerald tree boa in late November from Ray's Reptilia. He advertised it as captive born, tame, healthy, and eating. Although it was tame and appeared healthy, it was not eating. It would not eat for me at all. I have 4 other emerald tree boas that are tame, healthy, and eating, so I have the experience and knowledge of how to care for these animals. Subsequently, the animal died. The animal went downhill very quickly which is a sign of it being parasitic. I now believe it was a wild caught animal that had parasites and not a captive born animal.

I spoke with Ray about replacing the animal. He agreed, but said he would ship it in the spring. Realizing that this would take too long and that I would lose my right to contest the charges on my credit card if he decided not to ship me an animal in the spring, I asked him to ship a replacement animal now. He said it was too cold. I then asked him to refund me my money and I would buy one from him in the spring. At that point Ray discontinued replying to my e-mails. He hasn't returned my phone calls either. Unfortunately, I am forced to take this action against Ray's Reptilia. I recently discovered that there have been numerous complains about him and his business on a site called "Fauna Classifieds". here is a link. If you do a search for "Ray", posts about him will come up. I am requesting that my money be refunded. I am also filing a dispute with my credit card company over this. Thank you.

Dan
Someplace, New Jersey
U.S.A.

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