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  • Report:  #1463005

Complaint Review: Raydon Auto Glass

Raydon Auto Glass Made a bad situation worst. Philadelphia Pennsylvania

  • Reported By:
    Djoy — Philadelphia Pennsylvania USA
  • Submitted:
    Sun, September 30, 2018
  • Updated:
    Sun, September 30, 2018

I took my car to Raydon Auto the first time on 8-9-18. I had a leak above the front passenger door coming from the sunroof.  Steve the owner told me that the hoses needed to be cleaned. I waited for him to the job. He charged me $80. He did not give me a receipt, and I paid him in cash.  I have a witness to this who is a police officer. 

Over the weekend when it rained, I noticed the sunroof was still leaking.  I took the car back to him on 8-13-18.  He said that the back hoses needed to be cleaned.  So I waited and he did that.  On my way home it was raining very hard and I noticed the sunroof was still leaking.  I returned to Raydon and informed Steve of the problem.  He said that the pan needed to be replaced. 

He said I would have to leave the car.  I left the car and picked it up that evening around 6:30-7:00 He said it would be $394.20  I asked about the  $80 I had already paid him. He said that didn't count and that he was really tired of dealing we me and my car.  I charged the $394.20 to my credit card.  Two days later I noticed the leak was still there and I now have water in the back passenger door, which I didn't have before, and the water is leaking onto the back floor from the passenger door.

I also have mold frowing under the bac mat, and my windows are always foggy from the moisture and heat  I went to see him about the problem, and he was very rude, and nasty. He yelled at me and I felt threatened. I asked for a refund  so I could take my care to the dealer, he refused.. He then stated its the hoses again.  He was very intimidating, and rude.  I am afraid that if I left my car with him again he may do some other damage to my vehicle. 
 

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