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  • Report:  #1489585

Complaint Review: Rayslass

Rayslass Rayslass.com Took my money and never sent product or any communication easton city CT

  • Reported By:
    Anne — Deerfield Beach United States
  • Submitted:
    Fri, December 27, 2019
  • Updated:
    Fri, December 27, 2019

Raylass.com seems to be selling clothing from high end labels like Lazy Oaf, but when I ordered a sweater, discounted from over $100, to $75 they sent an email that my order had been received, debited my account, and that was the last I heard from them despite repeated emails to customer service email listed on their website, and phone calls to the (Google voice) number on their website.   

The address listed is on a high end street in a tony Connecticut town, but the actual house number doesn't exist.  When I looked more closely at the website after being ripped off, I noticed some red flags such as unprofessional spacing, grammar, fonts, etc that make it look suspect, that no legit company would have on their website. 

They have nice photos and models, and it seems legit, but beware, they don't send the product and you won't hear from them again, or at least that has been my experience.  If they were legit, I'd have heard back from my many emails to the address listed on their website.  Nothing.  BEWARE.  

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