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  • Report:  #280608

Complaint Review: Razoreye Media Aka Web Detective Pro

Razoreye Media Aka Web Detective Pro Razoreye Rips-off another one Miami Florida

  • Reported By:
    Seattle Washington
  • Submitted:
    Wed, October 24, 2007
  • Updated:
    Tue, October 30, 2007
  • Razoreye Media Aka Web Detective Pro
    8345 NW 66th St. 9819
    Miami, Florida
    U.S.A.
  • Phone:
    305-671-3165
  • Category:

I signed up for a 3-day trial of Web Detective Pro for $4.95 only to find out their product sucks. Come to find out they charge my credit card 39.95 for the next 2 months!!!
Am trying to dispute with my credit card to get money refunded but they are useless.
When I contact Razoreye basically they say I should have read the teeny tiny print at the bottom of their lengthy contract.
What a scam!!! I consider this deceptive advertising at its best. Am going to file a complaint with the AG and see if that goes anywhere.

Mary kay
Seattle, Washington
U.S.A.

1 Updates & Rebuttals


Jessica Philips

Miami,
Florida,
U.S.A.

Discontinue Charges

#2UPDATE Employee

Tue, October 30, 2007

Mary Kay,

The 3-day trial charges for $4.95 dollars as stated in the site. However, unless the account is canceled, the monthly charge of $39.95 will be charged as a monthly subscription. These terms are stated in the contract, lengthy as it is, to cover all aspects, since it involves the privacy of the clients, as well as legal restrictions. The company abides to lawful regulations, and guarantee that no scams are created by the web detective.

The charges will be discontinued, at any time, upon your request, by mailing to support@razoreye.com.

Jessica
VP Consumer Relations
Razoreye Media Group
owner of Web Detective Pro

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