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  • Report:  #290706

Complaint Review: Razoreye Media Group Dba Web-Detective

Razoreye Media Group Dba Web-Detective Traps you with a 3 day trial fee converts automatically to a monthly billing Calgary, Alberta Canada

  • Reported By:
    Bonita Springs Florida
  • Submitted:
    Tue, December 11, 2007
  • Updated:
    Mon, January 07, 2008
  • Razoreye Media Group Dba Web-Detective
    www.web-detective,com
    Nationwide
    Canada
  • Phone:
  • Category:

I Paid with my C Card for a 3 day trial that led me only to additional web sites all asking for fees. The Company provided nothing at all of value. After 30 days I discovered that they were now charging me $9.95 per month for their worthless service. I notified my C Card company and they advised pay the fee and they would fight for a credit. Fat chance, hidden in the fine fine print of the web site garbage are the legalese terms saying look out we can charge you more. Do not use this company ever. Write to the authotities on web fraud in Calgary. Their reputation as a city allowing this is at stake.

American
Bonita Springs, Florida
U.S.A.

1 Updates & Rebuttals


Jessica Philips

Miami,
Florida,
U.S.A.

Contract Details

#2UPDATE Employee

Mon, January 07, 2008

American,

Before the service is provided, and agreement is presented for the client to fully comprehend, and consent to. The information regarding the required cancellation of the 3 day trial is stated in this agreement, as well as the upgrade of the membership if no cancellation request is sent. If the charges are still recurring, I shall personally send the request for these to cease.

Razoreye Media has provided many services to satisfied customers around the world, and would be very keen on supplying the best service possible, and resolving any glitches raised by clients.

Jessica Phillips
VP Consumer Relations
Razoreye Media Group
owner of Web Detective Pro

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