Razoreye Media Group fraudulently charged my credit card for useless service Nationwide
I signed up for a 3 month trial membership in July to locate an address for my estranged brother. The $39.95 fee was useless and within 15 minutes of signing up I asked that my subscription be cancelled and my credit card reimbursed. I assumed this had taken place until I saw my credit card bill.
On Sunday, August 26th, I received another $39.95 charge to my credit card for another $$39.95 trial membership that I did not authorize. I have tried repeatedly e-mailing this company and calling a number listed on the website and I have been unable to reach a live person and no human has tried to contact me. This is a scam operation and needs to be stopped.
Linda
York, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Jessica Philips
Miami,Florida,
U.S.A.
Cancelation request
#2UPDATE Employee
Tue, October 30, 2007
Linda,
It is ensured that Web Detective Pro is not involved in any scam operations. This company has been in existence for more than ten years, and has every intention of satisfying all customers.
E-mail your cancellation requests to cancel@razoreye.com or support@razoreye.com and somebody will immediately see to your request. A confirmation of your cancellation will be sent, including the date it has been canceled. If no cancellation mail has been sent, it is advised that you resend your request. There are customer representatives handling hundreds of mails everyday to assure the clients satisfaction with the services.
Jessica
VP Consumer Relations
Razoreye Media Group
owner of Web Detective Pro