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  • Report:  #1207107

Complaint Review: rboptions.com

rboptions.com Jordan Gatsby 1-647-846-8231 Extension: 311 There is another person with the same thing from RBoptions.com they are a total RIPOFF. From Leigh Mckenzie RBOptions Inc. Toronto Canada

  • Reported By:
    Charles — Plamer Alaska
  • Submitted:
    Fri, February 06, 2015
  • Updated:
    Tue, April 05, 2016

Rboptions.com is a pice of krap. I did research on Ripoff Report and found "Leigh Mckenzie

RBOptions Inc." . And thanks for info

*Consumer Comment: RBoptions

*Consumer Suggestion: Use A Regulated Broker

*Author of original report: Disclaimer 

But here is some more Info   The site is owned by Zulutoys Limited Ajeltake Road Ajeltake Island Majuro, MH96960 Marshall Islands. 1-647-846-8231 : Clearing Services for Middle East: Zulutoys LTD, Address: 159 Kenmore Avenue, Harrow, UK, HA3 8PB.

Clearing services Rest of The World: Gendibo LTD.UK compnay number 8527798, 788-790 Finchley Road, London UK NW11 7TJ 44-20-3519-2724

Ok this what happend to us. We both received an email and watched the info video no how to make money on the forex market. They use experienced traders But you had to pick their 1 of 4 traders because their returns are 95% good!! and YOU WILL Make over 1.4 million in 3 to 5 months with their Traders, There really good. Leigh Mckenzie (above) deposited $250 myself deposited $500 then did ok so I put $500 more and did so so then came $1000. OK now I got somewhere in the $3500 and placed 3 trades #1 $500  #2 $1000 and another $1000 It was allmost tme before end of trade and had 5 minutes left before time ran out, I watched it like hawk because not only winning but in my favor Big Time. But guess what all 3 trades ended abruptly everything went blank and I waited for hours thin in my completed trades page it was all O's but then in 1 hour it showed I won the $500 trade At that time I knew I been had, so I called and they said it was a glitch in the software, they did nothing. Then I wanted a withdrawal Rb Options for the rest that was left something like 1800. Now here comes the good stuff they told I needed to send copy of driver lic: adress with businss header and get this a copy of my credit card and I did because I can cancele c.c. OK so I wait for 3 to 5 days then I get an email like this. Then after that they took my c.c No# and withdrawaled another $1000 dollars from CapitalOne is that illegal I??

 

Dear Mr.Nix.
 Thank you for choosing RBOptions.
 We have canceled your withdrawal request, since you do not have enough funds to proceed with the operation. Please note that you can place a new request for the remaining funds if you choose to do so. 
 Please do not hesitate to contact us if you have any other inquiry.
 
Sincerely, 
 Accounting Department

RBOptions TD Canada Trust Tower

161 Bay Street, 26th Floor | Toronto ,Canada M5J 2S1
 
AND

Dear Mr. Nix,

 Thank you for submitting your documents for verification.

 We have approved your ID and Credit card. However, we were unable to verify your account due to the following reason:

  •  A color copy of Proof of Address was not submitted
  • The back of your credit card was not submitted. 

 Please submit a color copy of a Utility bill (e.g. water, gas, electricity, land-line phone bill) or Bank statement issued in the last 6 months showing your name and current address, and a color copy of your credit card with your signature on it. In addition, please fill the attached confirmation of deposit form, so we will be able to verify your account. 

 Please feel free to contact us with any further questions you may have.

 Best Regards, 

Compliance Department

RBOptions TD Canada Trust Tower

161 Bay Street, 26th Floor | Toronto ,Canada M5J 2S1
 
Worldwide +1(647)846-8231  compliance@rboptions.com
They should be in prison not traders

1 Updates & Rebuttals


MLitt

Tel Aviv,
Israel

Report Reply

#2UPDATE Employee

Tue, April 05, 2016

After having reviewed the complaint that was filed in February 2015, I feel that it is worthwhile to point out that the details requested from the client are part of the anti-moneylaundering guidelines our brokerage uses to prevent people from investing third party funds. Reputable brokerages are required to have a record of ID and credit card details to match against incoming deposits.

Additionally, when clients receive bonus funds they are advised that withdrawals cannot be completed until those funds have been traded. This is to prevent clients from accepting bonuses based on a certain deposit amount and then immediately closing their account. Clients are always free to refuse bonuses, and then can withdraw their principal at any time.

Without having additional inforfmation, I am unable to investigate the claim regarding the alleged credit card withdrawal. We welcome clients to come to us with any concerns. Clients are also able to dispute any incorrect charges with their bank.

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