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  • Report:  #256121

Complaint Review: RBS

RBS Due to mailing address change April stmt of $14.95 was received after due date. Amount paid but late fees and service charge now assess at $81.00. Providence Rhode Island

  • Reported By:
    Sabattus Maine
  • Submitted:
    Fri, June 22, 2007
  • Updated:
    Fri, June 22, 2007
  • RBS
    PO Box 42010
    Providence, Rhode Island
    U.S.A.
  • Phone:
    800-747-8155
  • Category:

Due to a mailing address change the April 2007 stmt was received on 05-05-2007 3 days after the due date for a total of $14.95. Called RBS to advise correct address and told them mailing payment. Was told if any charges to call back for adjustment. Received May bill with a late payment fee of $39.00 and service charge of $2.00. Called RBS and was told no adjustment will be made. Closed the account. Received May stmt with additional fees of$40.00. Amount now due is $81.00 on a zero balance account.

Pauline
Sabattus, Maine
U.S.A.

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