RBS Worldpay Worldpay Unfair Contracts and Cancellation Fees. I was quoted over $3000.00 in cancellation fees Atlanta Georgia
When I was promised lower rates for 3 years Worldpay customer service did not explain any penalties for cancellation. The word contract was never used. When I decided to change merchant service companies to have automatic recurring payments I was informed of outrageous penalties of over $3000.00. I opted to keep the service and not use the processing. The next month $700 was removed from my account without explaination or permission.
This company doesn't work to help customers and takes every opportunity to charge fees when ever possible. Save yourself a lot of money and choose someone else.
1 Updates & Rebuttals
WorldPay Customer Impact
Atlanta,Georgia,
Please allow us to try and assist
#2UPDATE Employee
Tue, October 07, 2014
Hello Audrey,
We recently saw your post, we would like to apologize for any misunderstandings and would like to address your concerns. Please provide us with your merchant ID and contact information by emailing customer.Impact@worldpay.us and we will reach out to you to discuss further.