Complaint Review: RC Willeys

  Two years ago we purchased a nearly 3k mattress and box spring set here in Vegas. Lately, we have been sinking in specific areas of the bed. Obviously, I called RC Willeys and they quickly sent out and 3rd party (Yeah right) inspector, to inspect our mattress! The guy showed me where our mattress had sunk 1 inch on one side of our bed.... ! So today, I get a letter from RC Willeys saying, that my bed frame should have more support and that they are denying my claim because of it! Are you kidding me?? My bed frame is of solid Madagascar wood!!! It weights 800+lbs!!! Not to mention my husband and I are of average weight and height..... and none of our THICK (Non- RC Willeys) slats are bowing or improperly placed! What more structure do you want RC Willeys...? I will gladly show you the trashy queen bed frame that was purchased from you.. And the paper thin slats that barely hold my pre-teen son up!!! They sell garbage and they DO NOT actually warranty anything! Yet they are closed on Sunday for religious reasons....Hummmm, I call bull ***!!!!