RCA ripoff 4 YEAR OLD TELEVISION BREAKS DOWN 2 TIMES. Indianapolis Indiana
I purchased an RCA TV. Model F25649, Serial No. B432B3047 on Jan. 5, 2002. On July 24, 2003, the television broke down. We had no Picture. The TV went in for repair for a broken Joint that had to be sodered. This cost $102.00.
Now, on Nov. 29, 2005, not even four years from the time of the purchase, the TV was on when all of a sudden it turned off, had a blank screen, and a siren type noise continued to come from the TV. There was smell of burning rubber coming from the back of the TV. The loud siren type noise contined even when the TV was not turned on. It had to be unplugged to stop the noise. No picture ever came back onto the TV. Only the loud siren type noise was present when it was plugged in.
Now RCA does not want to compensate the consumer because there is only a 1 year waranty on this product. I do not feel that a four year old TV should break twice and basically be ready for the garbage. If so, what kind of products are they manufacturing.
Glenda
Ottawa, Ontario
Canada
1 Updates & Rebuttals
Bob
Arizona,Arizona,
U.S.A.
About TV's
#2Consumer Comment
Thu, December 01, 2005
TV's aren't built like they used to be. Additionally, there are some things that make buying the extended warrenty a good thing.
If you live in an area of extreame dust, the dust can make things go wrong. If you have a cat or dog that sheds, the hairs will get caught in the back and can make things short out. If you live in an area of very high moisture, combined with the above, it can cause problems.
Unless you have a surge protector (not a power strip), a power surge can cause all kinds of problems. Additionally, if air holes are covered/plugged up, the heat can cause serious problems. Some entertainment centers don't allow for proper ventilation. Remember, if you have a TV, DVD, Surround System/Home Theater, Cable Box, etc all in close proximity to each other, they all generate heat.
It is a good idea to do the following every six months or so (I do it about every three months):
Unplug the TV and let stand for 20 minutes
Take the back off of the TV
Blow it out with some canned air to get rid of the foriegn matter.
Good luck.