RCA Television Company I purchased a 20 inch DTV/DVD TV at Walmarts on 10/3/2007. First my dvd player stop showing the complete movies. I called the store and they told me to call the company because it was over 90 days. I Call the RCA customer service department and gave them everything, fax the receipt, and the serial number of the television. For one they didn't contact me at all. I had to contact them. Indianapolis Indiana
I contacted the company (RCA) and they told me the same as the other lady and to get it fixed I had to pay 87.54. I said to them it's just my DVD player. I can buy a DVD player for way less than that. 3 months later my TV started going on and off on and off. From the experience I had before I said that I was going to have someone fix it here. They told me that it was in the power surge and that I would be better off getting a new TV. I had changed to the DTV because of the change we had with the converter boxes. I am truely upset with this and wish that I can have something done
Deldel
South Bend, Indiana
U.S.A.
1 Updates & Rebuttals
ReactorCore
Victoria,British Columbia,
Canada
NEVER Buy ''Combo'' Units!
#2Consumer Suggestion
Sun, August 09, 2009
I loves me some entertainment, and one thing I've learned over the years is this: Never buy ''combo'' units that combine multiple media in one package!
From the days when you could get a TV with a built in VCR, to today's rigs where you can get a DVD player combines with a DVD burner and TV, I avoid 'em like the plague.
First off, if one component flakes out on you, you lose ALL of your ability to watch your programs or DVD/VHS stuff, as you have to send the whole unit in for repair (unless you have a 2nd set up, and who can afford that nowadays?). It's much better to have individual components, then at least you can bypass it if you have to send it in. You're also at the mercy of the OVERALL quality of the particular unit... If the unit has a bad review or a manufacturing flaw throughout, you're setting yourself up for many headaches down the road, as you may have to fight for service, etc.
Next, you have very little control over quality and features. Not everything in my home entertainment rig is ''top of the line'', and it doesn't have to be. My VCR for example, is quite basic, because I don't need all the old ''back in the day'' bells and whistles that made the units desirable. I have a plethora of old VHS films that I just, well, want to watch... On the other hand, my DVD player is loaded for bear. As I said, YOU control the price, quality and features of EACH component.
Finally, it's actually a lot more FUN and educational to look up individual components, understand their technology and shop around for what you actually want and need. Yes, it takes a bit more time, some more legwork and a bit more thought and intellectual investment, but if you have a kid you're trying to teach about consumerism, this is one of the best ways to not only show them in ''real world'' fashion, but you can use the opportunity to make it a bonding experience with a bit of quality bonding time with them too.
The ''con'' to this, if you can call it that, is that you actually have to learn how to hook up the components so they're in harmony with each other and work as intended. It's actually not that hard, and I've learned over many years how to set up a complete home theater system that includes some old school twists, such as an LP player turntable and a lead-in for portable media; everything to old school Walkmans to the latest MP3 players.
And it feels GOOD.