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  • Report:  #779359

Complaint Review: RCN CABLE CO.

RCN CABLE CO. RETURNED 1 BOX TO RCN'S DROP SITE ON 9/02/11 IT WASN'T CREDITED UNTIL 9/10/11 WHEN THE MAIN OFFICE PICKED IT UP. Internet

  • Reported By:
    Damon — Drexel Hill Pennsylvania United States of America
  • Submitted:
    Wed, September 21, 2011
  • Updated:
    Wed, September 21, 2011
  • RCN CABLE CO.
    2124 AVENUE C BETHLEHEM, PA 18017
    Internet
    United States of America
  • Phone:
    800-746-4726
  • Web:
  • Category:

I down graded my service from 3 boxes to 2. I was told by RCN to take the box to their drop site, which I have a receipt on 9/2/11. I was charged until 9/10/11 for this box because that when RCN said they picked the box up. I feel this is criminal for the simple fact, that RCN can pick the box up when ever convenient to RCN and still charge for a service that,s not being provided.

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