Complaint Review: RCR Graphics Signswithanattitude

I ordered with Signs With An Attitude on May 23, 2006. At that time, I paid for priority shipping and expected to receive the signs in a week (trespassing dogs were pooping on my yard). On June 6, 2006, I was informed my item would not be shiped until June 9, 2006. Although that is only 14 days, the fact remains that I was charged $10.00 for priority shipping.

When I called the owner, he stated that he was a Katrina survivor and I was obligated to feel sorry for him. I told him that he should have shipped the signs via Fed Express since I had paid priority shipping and he waited 14 days to ship the signs. After a few choice words, he told me to REJECT the signs and never purchase from him again. I agreed and did as he stated.

When I called in JULY asking where was my refund, he stated he never received the signs back and wasn't going to give me a refund. I contacted my credit card company and, as a result, the company agreed to give me 1/2 refund or $25.00.

I definitely recommend against ordering from this company. You will pay for expedited service and receive slow service. Then, when you call, the owner will have nothing but excuses for you.

Bettie
Tuscaloosa, Alabama
U.S.A.