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Reader's Source Frauds - Magazine Scam Shawnee, Kansas
June 11, 2011: We received a call from a company identifying themselves as: Midwest Publishers Home Office. The person calling identified himself as Jason and stated that this is the company that has been sending us magazines. We asked for the name of the magazines, but he said he couldnt release that information to us. We asked for the companys telephone number and address. He stated that it was against that companys policy to release that information. We told him that we believed he was committing fraud. He then put his supervisor on the line. When we demanded to know the telephone number and address of the company, she insisted that we had no right to know that information and that its against company policy to give out that information. When we asked again, she gave us this telephone number: 1-800-725-1729. We demanded that they put us on their do not call list, to which she agreed. When we demanded to know if they are sending us any magazines, she hung up immediately.
The 1-800-725-1729 number belongs to Reader's Source. Please help to go after these guys and stop their abuse. Please find their info below. Call the President Rusty Rahm at (913) 248-1800 X204 and complain.
Reader's Source (AKA: Readers Service; AKA: Publishers Renewal Service Co.; AKA: Publisher's Home Office)
A BBB Accredited business since 07/30/2004.BBB Rating A+
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BBB Accreditation
This company has been a BBB Accredited business since July 2004. This means it supports BBB's services to the public and meets our BBB Accreditation standards.
BBB Rating
Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.
Factors that raised this business' rating include:
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Complaint volume filed with BBB for business of this size.
Response to 3,278 complaint(s) filed against business.
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Business Contact and Profile
Name: Publishers Renewal Service Co.
Phone: (913) 248-1800
Fax: (913) 248-0727
Address: 10406 Shawnee Mission Pkwy
Shawnee, KS 66203-3504
Website: www.nationalreaderservice.com
www.readers-source.com
Original Business Start Date: June 1991
Local Start Date: August 1996
Principal: Russell Rahm, President
Customer Contact: Jessica Richards, Customer Service Manager - (913) 248-6215
Incorporated: KS
Employees: 50
Type of Business: Magazines - Subscription Agents, Advertising Agencies & Counselors, Fulfillment Services
BBB Accreditation: This organization is a BBB Accredited Business.
Additional DBA Names: National Readers' Service
Millennium Marketing
National Video Club
Readers Source
Marketing Group 2000 (former name)
First Choice Magazine Club
Products and Services
Magazine Subscriptions and Videos; Fulfillment Services - customer service, order processing and billing.
Business Management
Additional company management personnel include:
Additional Locations and Phone Numbers
Additional Addresses
10406 Shawnee Mission Pkwy
Shawnee, KS 66203
PO Box 3863
Shawnee, KS 66203-0863
PO Box 1144
Mission, KS 66222-0144
Additional Phone Numbers
+ 800 (8)
Tel: (800) 725-1729 (this is the number they gave me to call. It is a non-working number.)
Tel: (800) 304-8567
Tel: (800) 447-7133
Tel: (800) 422-5696
Tel: (800) 532-3434
Tel: (800) 456-6565
Tel: (800) 761-6618
Tel: (800) 493-5045
+ 866 (2)
Tel: (866) 945-8913
Tel: (866) 945-8917
+ 913 (1)
Tel: (913) 248-6215
Additional Email Addresses
cs-info@millmrk.com
cs-info@nationalreaderservice.com
cs-info@readerssourcemags.com