Readers Digest Association Inc I received a bill for "Select Editions Vol 4-12 THE BUNGLOW" ,a book never ordered or received. Prescott , Arizona
I received a past due bill followed later by an "AMNESTY NOTICE" to pay $30.41 for a book that I never ordered or received. The book titled " THE BUNGLOW" does not seem to exist. Note that the word is not "BUNGALOW". I searched on the Readers Digest website, Amazon, Google and other websites and did not find it. The Prescott, AZ address is suspicious for Readers Digest and it is different from other Readers Digest Ripoff Reports.
I am contacting Readers Digest at their known address in New York to complain.
3 Updates & Rebuttals
Ollie
Milford,Massachusetts,
United States of America
Got bill cancelled
#4Author of original report
Fri, December 07, 2012
Thanks to contact number given by RD employee above, I got bill cancelled by Sandy but did not get explanation of how I got the Amnesty Notice bill or where I could find the book " THE BIGLOW" on the Readers Digest website or elsewhere. Does it exist?
Ollie
Milford,Massachusetts,
United States of America
Read my report more carefully
#4Author of original report
Fri, December 07, 2012
I did not order the book and did not receive the book. Glad to know that the AZ address is legitimate and to have the contact phone number. I have written customer care three times with only one reply that said the account number was incorrect. It was the number on the invoice. I will call the phone number you referenced.
KrystalRD
New York,Pennsylvania,
United States of America
Contact Information
#4UPDATE Employee
Fri, December 07, 2012
Hello, I work for Readers Digest in Customer Care and I just came across your post.
I can assure you the address in Prescott, AZ is a legitimate billing address used by Reader's Digest. I am sorry to learn that you received a book you did not wish to order. I am including our contact information below.
1-800-308-9281
customercare@rd.com
One of our agents will be most happy to assist you.
Chelsea