Readersmart ripoff never ordered & can't cancel. They keep billing ,but will not verify my alleged order. Johnson City Tennessee Tampa Florida
I was barely 18 when these magazines started arriving at my parents home. I am a female who just graduated High School. At first I didn't even realize they were addressed to me. Some of the many titles they have sent are Mens Health, mutual funds magazine, sound & vision ,golf world, baby, allure, elle decor, star, cosmo girl,Inc, Motherhood, Parents, readers digest T.V. guide, & there are more that I cant remember offhand.
I have tried to reconcile this problem to no avail. I have called asking for some proof that I ordered these magazines, they say they will send info but never do yet they keep billing me & sending more magazines. I have tried to cancel but they say I cannot cancel by phone & that they would send me forms . However I have never recieved them. These people have & still are ruining my credit. I will not pay, anymore, as I can't afford it but also never wanted or ordered.
Cory
brandon, Florida
U.S.A.
2 Updates & Rebuttals
D
Somewhere In This Freaky Country,Wisconsin,
U.S.A.
Don't be intimidated
#3Consumer Comment
Mon, April 10, 2006
If you are telling the truth about not ordering, you need to contact the Better Business Bureau and the State Attorney General's office and file a complaint and force them to provide proof of your "order". If you did not order these magazines, you don't owe them a dime.
Also, if you didn't order these things, why are you paying them? You stated "I will not pay, anymore, as I can't afford it but also never wanted or ordered." This sounds like you have given them money.
Don't be intimidated by people like "Renee".....but if you really did order these, you should do the right thing and work this out with them.
Renee
Johnson City,Tennessee,
U.S.A.
Your account is over 200 days past due.
#3UPDATE Employee
Mon, April 10, 2006
You promised to pay on 9/2/05, 9/6/05, 10/03/05 and 10/20/05. Our records show you have never disputed that this is your order- but as it was recorded with your permission you are of course welcome to call and hear it.
Instead of making payment as promised, you report our company here. We told you that once your account was paid up to date, we would cancel.
Please call 1-800-299-9468 to get help on your account. At this point it has still not been reported to a collection agency and we can work with you on it. If you are having difficulty with a company, the best way to deal with it is to contact them and be honest, not tell them you'll "deposit a check and call us back Tuesday" or "will call when I get paid next."