Complaint Review: ReadyDebit Card Service

I have a readydebit(pink) card, well I should say HAD! I reported my card stolen on the 29th of April and I have got nothing but a run around about a replacement being sent out. The card was not processed and sent out until the 2nd of May. I waited until the 8th(7working days later) when nothing showed up in my mail, only to be told to wait until the 11th(friday). Because I couldn't argue with them I waited until Friday, only to still recieve nothing.

I was told because of the inconvience to me a NEW card would be sent out the same day in order to get me a card as soon as possible. I unhapply agreed and went about my day. Yesterday I recieved NOTHING!! When I called I learned that my card wasnt even processed and sent out until tuesday (not friday as i had been promised and assured) so I now need to wait until tuesday.

I was hung up on twice by supervisor Ann, and the other answer representatives were short with me and transfered me. When I finally spoke with someone other than Supervior Ann I got nowhere and was told to just wait. All the while I have paychecks from 2 weeks that I have no acess to in order to pay my bills or buy personal items for myself and my family.