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  • Report:  #1326125

Complaint Review: Readydebit

Readydebit Rip off take your money closes your account Internet

  • Reported By:
    Dontworryaboutit — West portsmouth Ohio USA
  • Submitted:
    Sat, September 03, 2016
  • Updated:
    Thu, October 06, 2016

 I have been using ready debit since November 2014. I have my work pay direct deposit. Around summer 2015 I received a text message stating my card has been closed. I called ready debit they said my card has been compromised and they have sent me a new card. Ready debit would not give me any information on how why or who about my card being compromised. They had to send another card which I had to pay $25 I believe for faster shipping because I was several hours away from where they sent the card and unable to use my card to go pick up new card. However they could take the $25 off my closed card though. I wasn't able to go back & check records online on their website because they shut that account down. But I felt money had been missing I never used. Also while being charged $10 a month. Fast forward a year later. This morning I get a text message saying the samething. I have not been able to check my account online for about a month & calling the number doesn't give detailed information. Around mid July 2016 I noticed more money than I was using missing. So I called ready debit this morning about my account being closed. I asked to speak to someone on shore in the USA! Samething they couldn't tell me how who what comprised. I asked for my money to be switched to another card that I already have. Nope! ! I said I'm hours away from where they mailed the card. I was told I was able to use my current closed card until I activate the new card. I have to pay out hundreds of dollars in the morning for car repair bills etc. And it's a holiday weekend. So I went to the store and guess what the card has been declined! I am done with this debit card ready debit. They're a rip off take your money and cover their tracks. And keep you from your money in the meantime! !

2 Updates & Rebuttals


AccountNow

San Ramon,
California,
USA

AccountNow

#3UPDATE Employee

Thu, October 06, 2016

Dear Consumer,

 

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.

 

Sincerely,

HP

AccountNow

 


AccountNow

San Ramon,
California,
USA

Ready Debit

#3UPDATE Employee

Tue, September 13, 2016

Dear Consumer,

 

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.

 

Sincerely,

HP

Ready Debit

 

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