Complaint Review: reagan.com

I am very conservative and a strong admirer of President Ronald Reagan. I came across Reagan.com and with all their hype, along with their association to Ronald Regan I signed up for a special promotion they were offering for two years for the price of one. The first year went off without a hitch, but at the end of the first year my service was disabled. I contacted their customer service by chat and had to email them a screen shot of my membership page, which clearly showed both years as being paid for the single payment. He did immediately reactivate my account and since it was the weekend, he sent a message to billing for their records.

After seven months, my account we disabled and when I contacted customer service and all they would say is they never offered the two for one promotion and I only paid for one year. I was forced to pay another $40.00 to gain access to my account, since it was my main email, I filed a complaint with BBB and all Reagan.com would provide were the records showing the one time payment and the chat logs from the last session. They refused to provide the chat logs, screen shot email, or message sent to billing at the end of my first year, which would have proven my version.

Their actions and practices are a  far cry from the reputation of our great President, Ronald Regan. Anyone thinking of paying for this email service based on it's supposedly connection to Reagan, should be extremely leary!