Complaint Review: Real.Com Superpass

I joined real audio superpass online with realative ease. I was elated! The draw for me was unlimited movie viewing each month. I immediately went to the movie repository and discovered about 100 movies from the 60's and 70's.

This was insulting enough, until I tried to cancel. There was no way to cancel online, where I signed up! I called customer service and got someone who spoke broken english who told me that the reason I couldn't cancel online was that there were security issues! I advised that there was no concern for that when I signed up! This morning (next day) I check my account and find a $1.00 charge for the 14 day free trial!! I am encountering this scam more and more where it is easy to sign up online but very difficult to cancel.

Bill
Slidell, Louisiana
U.S.A.