Real Success Institute Aka Wealth International Aka Passive Google Profits Real Success Institute False Advertising; Profit making promise broken; Real RipOff Institue Orem Utah
Was offered info on "Passive Google Profits" for the cost of shipping only $1.95. Was not informed of any additional fee. To my surprise, my account was debited for $129.99. On my bank statement was the description "Wealth International" and a phone number of (800) 724-2794. I called several times, for several days and finally reached someone. He answered the phone as "Real Success Institute". I explained my objection to the charge and that I wanted to return the packet and get a full refund. He gave me a "Return Authorization Code" and I noted it on the package when I returned it. (I did not involve my bank at this point because I believed I was going to receive a credit as soon as they got back their packet). In the meantime, I have been charged an additional $29.99 and needless to say, no credit to my account yet. I will now notify my bank and hope to not be victimized any further. I hope these crooks are caught and others will be spared the humiliation and hardship of being "RIPPED OFF".
MadasHell
Waianae, Hawaii
U.S.A.
4 Updates & Rebuttals
Alicia@rprs.com
Sandy,Utah,
U.S.A.
Attention Wealth International/Real Success Institute Customers!
#5UPDATE Employee
Thu, September 06, 2007
ATTENTION WEALTH INTERNATIONAL/REAL SUCCESS INSTITUTE CUTOMERS! READ IMMEDIATELY!!!
Many people have entered their credit card information for the free CD-without reading the terms and conditions, which are listed on the credit card page.
In that information, it clearly states that if FOR ANY REASON you do not wish to be a part of this program, to give us a call and we will cancel it-no questions asked. The materials have a much higher value than the $129.95 that we are charging for them.
When we launched this product offer, I had no idea what an overwhelming response we would get. Subsequently, we were severely under-staffed to handle the amount of calls coming in. As quickly as possible, we hired additional customer service representatives, and are continuing the hiring process. However, there has been a lag time in training them to make sure that they were up to the high customer service standards that we wish to provide
Another staggering blow occurred when our local telephone carrier accidentally cut a vital 100 pair phone cable in our area, causing the majority of our local lines (which our 800#s point to) to go down completely! With the influx of calls the few working lines quickly jammed up and many customers were getting a busy signal, or just going straight to voicemail when they did get through.
Consumer Protection, as well as the Better Business Bureau were notified of the problem, and were directing customers to fax or email in their requests. We are horrified at the response that has cropped up because of these problems. Our phone lines are back up and running, and our customer service is now able to handle the calls coming.
Anyone who wishes to receive a refund, or has billing questions, or even more importantly, didn't get a chance to utilize the free one-on-one mentoring that we offer, can send an email to billing@rprs.com and your requests will be processed within 24 hours.
You may also contact me personally at my direct number 801-545-4410 or 1-800-724-2794 Ext. 2108
We are so sorry for the inconvenience and hope that you will give us the chance to show you what a great company we really are!
Alicia@rprs.com
Sandy,Utah,
U.S.A.
Attention Wealth International/Real Success Institute Customers!
#5UPDATE Employee
Thu, September 06, 2007
ATTENTION WEALTH INTERNATIONAL/REAL SUCCESS INSTITUTE CUTOMERS! READ IMMEDIATELY!!!
Many people have entered their credit card information for the free CD-without reading the terms and conditions, which are listed on the credit card page.
In that information, it clearly states that if FOR ANY REASON you do not wish to be a part of this program, to give us a call and we will cancel it-no questions asked. The materials have a much higher value than the $129.95 that we are charging for them.
When we launched this product offer, I had no idea what an overwhelming response we would get. Subsequently, we were severely under-staffed to handle the amount of calls coming in. As quickly as possible, we hired additional customer service representatives, and are continuing the hiring process. However, there has been a lag time in training them to make sure that they were up to the high customer service standards that we wish to provide
Another staggering blow occurred when our local telephone carrier accidentally cut a vital 100 pair phone cable in our area, causing the majority of our local lines (which our 800#s point to) to go down completely! With the influx of calls the few working lines quickly jammed up and many customers were getting a busy signal, or just going straight to voicemail when they did get through.
Consumer Protection, as well as the Better Business Bureau were notified of the problem, and were directing customers to fax or email in their requests. We are horrified at the response that has cropped up because of these problems. Our phone lines are back up and running, and our customer service is now able to handle the calls coming.
Anyone who wishes to receive a refund, or has billing questions, or even more importantly, didn't get a chance to utilize the free one-on-one mentoring that we offer, can send an email to billing@rprs.com and your requests will be processed within 24 hours.
You may also contact me personally at my direct number 801-545-4410 or 1-800-724-2794 Ext. 2108
We are so sorry for the inconvenience and hope that you will give us the chance to show you what a great company we really are!
Alicia@rprs.com
Sandy,Utah,
U.S.A.
Attention Wealth International/Real Success Institute Customers!
#5UPDATE Employee
Thu, September 06, 2007
ATTENTION WEALTH INTERNATIONAL/REAL SUCCESS INSTITUTE CUTOMERS! READ IMMEDIATELY!!!
Many people have entered their credit card information for the free CD-without reading the terms and conditions, which are listed on the credit card page.
In that information, it clearly states that if FOR ANY REASON you do not wish to be a part of this program, to give us a call and we will cancel it-no questions asked. The materials have a much higher value than the $129.95 that we are charging for them.
When we launched this product offer, I had no idea what an overwhelming response we would get. Subsequently, we were severely under-staffed to handle the amount of calls coming in. As quickly as possible, we hired additional customer service representatives, and are continuing the hiring process. However, there has been a lag time in training them to make sure that they were up to the high customer service standards that we wish to provide
Another staggering blow occurred when our local telephone carrier accidentally cut a vital 100 pair phone cable in our area, causing the majority of our local lines (which our 800#s point to) to go down completely! With the influx of calls the few working lines quickly jammed up and many customers were getting a busy signal, or just going straight to voicemail when they did get through.
Consumer Protection, as well as the Better Business Bureau were notified of the problem, and were directing customers to fax or email in their requests. We are horrified at the response that has cropped up because of these problems. Our phone lines are back up and running, and our customer service is now able to handle the calls coming.
Anyone who wishes to receive a refund, or has billing questions, or even more importantly, didn't get a chance to utilize the free one-on-one mentoring that we offer, can send an email to billing@rprs.com and your requests will be processed within 24 hours.
You may also contact me personally at my direct number 801-545-4410 or 1-800-724-2794 Ext. 2108
We are so sorry for the inconvenience and hope that you will give us the chance to show you what a great company we really are!
Alicia@rprs.com
Sandy,Utah,
U.S.A.
Attention Wealth International/Real Success Institute Customers!
#5UPDATE Employee
Thu, September 06, 2007
ATTENTION WEALTH INTERNATIONAL/REAL SUCCESS INSTITUTE CUTOMERS! READ IMMEDIATELY!!!
Many people have entered their credit card information for the free CD-without reading the terms and conditions, which are listed on the credit card page.
In that information, it clearly states that if FOR ANY REASON you do not wish to be a part of this program, to give us a call and we will cancel it-no questions asked. The materials have a much higher value than the $129.95 that we are charging for them.
When we launched this product offer, I had no idea what an overwhelming response we would get. Subsequently, we were severely under-staffed to handle the amount of calls coming in. As quickly as possible, we hired additional customer service representatives, and are continuing the hiring process. However, there has been a lag time in training them to make sure that they were up to the high customer service standards that we wish to provide
Another staggering blow occurred when our local telephone carrier accidentally cut a vital 100 pair phone cable in our area, causing the majority of our local lines (which our 800#s point to) to go down completely! With the influx of calls the few working lines quickly jammed up and many customers were getting a busy signal, or just going straight to voicemail when they did get through.
Consumer Protection, as well as the Better Business Bureau were notified of the problem, and were directing customers to fax or email in their requests. We are horrified at the response that has cropped up because of these problems. Our phone lines are back up and running, and our customer service is now able to handle the calls coming.
Anyone who wishes to receive a refund, or has billing questions, or even more importantly, didn't get a chance to utilize the free one-on-one mentoring that we offer, can send an email to billing@rprs.com and your requests will be processed within 24 hours.
You may also contact me personally at my direct number 801-545-4410 or 1-800-724-2794 Ext. 2108
We are so sorry for the inconvenience and hope that you will give us the chance to show you what a great company we really are!