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  • Report:  #525271

Complaint Review: realgoldsoft.com

realgoldsoft.com - fileshunt.com RIPOFF ARTISTS Internet

  • Reported By:
    Thomas — Wichita Kansas United States of America
  • Submitted:
    Wed, November 18, 2009
  • Updated:
    Wed, November 18, 2009
  • realgoldsoft.com
    Internet
    United States of America
  • Phone:
    8005074495
  • Category:

I searched the WEB for a particular movie soundtrack.  Fileshunt.com directed me to a "TRUSTED download site." I followed that link to FilesTreasury.com, found the movie title listed, was asked to chose a country "Download Server) and selected the US site. Then I hit the "download now" button, and I received an error "Authentication Error" and received a message which said I was about to download the file selected, but need to sign up. I selected "sign up now" before proceeding and was directed complete the sign up program with a charge of $1.95 for three days unlimited downloads.  I hit the "Make Payment" button and was finally directed to realgoldsoft.com where I was to give my card number verification code and the last four digits of my SS number (which I hesitated to do, but did it anyway).  I was then informed that my card was charged $41.00 and proceeded to "check me out" before I could make any adjustments to the fee, even though it was clearly marked with a radio button that I was signing up for 3 days, at a charge of $1.95.  My card was, indeed charged $41.00 paid to realgoldsoft.com.  I immediately requested a refund (about 30 seconds after the transaction was complete).  I have e-mailed them with no response, and tried to call them with a bogus number given in the support service (Transcon Support, LTD).  I do not know the connection between these four companies, the finally kicker was that when I went to download the CD I had requested and paid a service charge for, it was not available.  The whole setup is a fraud.  Stay away from these guys!

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