realgoldsoft hijacked my computer could not use computer until Ibought software Baku, Arizona
My computer was injected with a virus on 12/18/09 by this company. I lost my entire desktop and could not proceed until I bought their software. It declared that I had 22 viruses! So, in order to get my computer usage back, I bought a two year program costing 49.95, and my computer was immediately restored. I wanted to run a scan later to make sure that everything was erased, and I had nothing to work with. I called them, and no one would answer the phone. Today, 1/6/10, I called a number that was listed in a previous report, and I got (so he said Michael Paul Cnove). I could hardly understand his English so I asked him where he was from and he said INDIA. I proceeded to ask for a refund, and he couldn't find any information from my transaction. Duh? He said for me to call 1-888-316-0062, and they would most certainly issue a refund. Well, I asked him if this was his headquarters and he said yes. I asked him where this was located, and he said Hawaii. Now I really have questions because my charge appears to have come from Baku, AZ. This company is bogus for sure. I called the 888 number immediately after talking with the supposed guy from India, and it is automated. The second request on the automated system is for the first 6 digits from the card that was used to buy the software. NOT a good idea at all! (in my opinion) This a disgusting company. Hope they are found out!!!!