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  • Report:  #527847

Complaint Review: REALGOLDSOFT

REALGOLDSOFT Security tool Computer received virus from a facebook account Internet

  • Reported By:
    klarida — Boone Iowa United States of America
  • Submitted:
    Tue, November 24, 2009
  • Updated:
    Tue, November 24, 2009

I believe my computer received this virus when I went onto my friend's facebook page. Window popped up saying that I had a virus that was trying to steal my credit card information and passwords. It would not let me open up anything else to include a my virus protection so I could do a scan. It continued to pop up making it look like my desk top had been deleted after I restarted my computer, giving me the only option to buy the software for $45.50 and then charging my account $99+. After googling the name and finding all the reports on this web site that had already been filed against the company I immediately called my bank, cancelled the card and filed a report of fraud against the company. Unfortunately that was not good enough because even now after I back-dated my computer and installed another virus program it is still acting very sketchy and most likely will have to completely wipe clean my computer.

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