Reality Trade sell our time, did not sell it, they would refund our money. Internet
Realtytrade.com said they would sell our time share in six months and if not they would return our money to us. After six months the time share was not sold and we sent them a letter asking for our money back. They said we could not have our money back. Stated they would give us another six months listing and after that six months if the time share do not sell they promised to send our money back. Again they did not sent the money back as promised. We sent them another letter and stated we are looking to sue them for our money. Realty trade called me and again stated there will be no refund given back. I would like to find other people that had the same experience and file a class action suite against Realty Trade with us. The people that work with this company are liars and thieves. They stated they sent us an offer to my email (which I never got) and because they sent us an offer they would not refund our money. I never recieved an offer from them. I hope other people do not fall for this scam as we did. We are out over $800.00 and nothing to show for it. Buyers beware! We hope to find someone that can help us get our money back from this company.
2 Updates & Rebuttals
unhappy
commerce,Texas,
USA
This rebuttal is not true.
#3Author of original report
Sat, November 14, 2009
I spoke to realtytrade on the phone last week and still will not send me my money back. Their statment is false when they say your money will be returned after the six months if the time share does not sell. The rebuttal from them is truly false and no one should fall for this scam again. I asked for my money back several times and they still give me a run around. I have a lawyer and after Jan. 1st 2010 he will start proceedings against Realtytrade. I hope if anyone reads this and has had the same problem with them please contact me and join in the law suite against realytrade.
RT Escalated Claims
Orlando,Florida,
USA
100% Client Satisfaction Committment
#3REBUTTAL Owner of company
Thu, November 12, 2009
RealtyTrade strives for 100% client satisfaction. All of the offers that we generate come from our website, or our affiliates. If you are a current client and feel that you received and offer that did not meet your expectations, please refer to your contract and note that we will continue to send offers until your marketing and advertising campaign has completed. If you are approaching or have reached the end of your marketing agreement with RealtyTrade, please contact RT Escalated Claims by email at urgent@realtytrade.com and a dedicated client service representative will contact you.
By filing a report with the Attorney General, or any other regulatory agency, it will minimize the possibility of receiving a resolution for any grievances due to the unwillingness to allow our staff to settle your complaint.
Please email urgent@realtytrade.com with any concerns about your account and your grievances will be properly addressed.