REALTY TRADE REPS MISLEAD, LIE AND THROUGH DECEPTION AND PROCURE MONEY FROM YOUR CREDIT CARD OR BANK ACCT W/O YOU KNOWLEDGE OR APPROVAL ORLANDO Florida
A RealtyTrade sales rep called me & wanted to list my duo Mexican timeshare property. He told me he needed an account number so he can compile the info to let me look over & if I approve of it he will go forward. I called him back a few days later & said I am skeptical & decided I didnt want to move forward. At this point, he had already taken the $1190 out of my checking acct without my knowledge or approval. He called me back & said I need to trust him that he will sell it & I will be happy. At this point, he already had the money & I still didnt know it. Later that week I checked the balance of my account and it was almost depleted. When I inquired with my bank they told me Realty Trade had withdrawn $1190. I was shocked & furious. I called & called leaving several VME's with Ron (the rep) but he wouldnt call me back. I filed a Police Report (iinformed possible FBI invovlement), and an Affidavit with my bank. They refuse to return my money. I was called "wishy-washy, wacked, b--tch,wacked and on drugs."
I also spoke with the Processing Dept Director & he said no $$ back - that I would be in breech of contract. BBB has been notified as well as several other agencies. Should you decide to go with Realty Trade, think twice. THey have a track record through internet data, reports and evidence.
Maryann
FLINT, Michigan
U.S.A.
1 Updates & Rebuttals
RT Escalated Claims
Orlando,Florida,
USA
100% Client Satisfaction
#2
Tue, September 08, 2009
We strive for 100% client satisfaction. If you are not 100% satisfied, please email <<urgent@realtytrade.com%3E> to speak with a dedicated customer service representative. All complaints will be handled professionally and quickly. By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.
The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network. If this happens with your property, please contact us at this email address: <<urgent@realtytrade.com%3E> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.
With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.
Again, please email <<urgent@realtytrade.com%3E> with your grievance and addressed professionally and quickly.
Thank you for your cooperation.
RealtyTrade Customer Care