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  • Report:  #408279

Complaint Review: Realty Trade

Realty Trade The same old scam.... We'll get your original fee back and sell your time share and/or rent it immediately. Orlando Florida

  • Reported By:
    Fair Play South Carolina
  • Submitted:
    Mon, January 05, 2009
  • Updated:
    Wed, September 09, 2009

The same old scam.... We'll get your original fee back and sell your time share and/or rent it immediately..We Have Buyers!!! Never heard from them again and can't get them on the phone. They give any legit company(if there is one) a bad name. I didn't b elieve the recover part and didn't really care as long as they sold my unit in Cabo.

Gregory
Fair Play, South Carolina
U.S.A.

1 Updates & Rebuttals


RT Escalated Claims

Orlando,
Florida,
USA

100% Client Satisfaction

#2

Tue, September 08, 2009

We strive for 100% client satisfaction.  If you are not 100% satisfied, please email <<urgent@realtytrade.com%3E> to speak with a dedicated customer service representative.  All complaints will be handled professionally and quickly.  By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.  

The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network.  If this happens with your property, please contact us at this email address: <<urgent@realtytrade.com%3E> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.

With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.

Again, please email <<urgent@realtytrade.com%3E> with your grievance and addressed professionally and quickly.

Thank you for your cooperation.

RealtyTrade Customer Care

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