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  • Report:  #422739

Complaint Review: RealtyTrade.com

RealtyTrade.com GET YOUR MONEY BACK FROM REALTYTRADE.COM Orlando Florida

  • Reported By:
    Bow Washington
  • Submitted:
    Wed, February 11, 2009
  • Updated:
    Wed, September 09, 2009
  • RealtyTrade.com
    Don't Know
    Orlando, Washington
    U.S.A.
  • Phone:
    800-4209856
  • Category:

I might have good news with getting your money back from RealtyTrade.com

First thing you need to do: Dispute the charges on your credit card.

I found out a few things about the Florida State law.

1. All contracts must have their license number on the contract. All companies must be licensed and bonded. The contract I received didn't have a license number on it.

2. On the contract it must have information that you can cancel the contract within seven days. The contract I received didn't have this information.

3. When they charge your credit card you should have receive a second call and the person calling you needs to state their licence number and comfirm the charges on your card. I didn't get a second call. The person calling should have giving you their personal license number.

4. They should have a third party call with a recorded message. I didn't receive any call in this manner.

5. The company has to be licensed and bonded. I didn't get this information.

All these laws fall under the state statue 501.615.

If RealtyTrade didn't provide you with this information you should beable to get your money back. Check it out.

I have only had my Time Shares listed for 18 days. However with all the bad reports with this company, I didn't wait until the six month period.

Remember, call your credit card company and dispute the charge. If your credit card company states you must pay, tell them you have found out about a few Florida State laws. Tell your credit card company about the five situations I listed above. This should get your money back.

Matt
Bow, Washington
U.S.A.

1 Updates & Rebuttals


RT Escalated Claims

Orlando,
Florida,
USA

100% Client Satisfaction

#2

Tue, September 08, 2009

We strive for 100% client satisfaction.  If you are not 100% satisfied, please email <<urgent@realtytrade.com%3E> to speak with a dedicated customer service representative.  All complaints will be handled professionally and quickly.  By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.  

The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network.  If this happens with your property, please contact us at this email address: <<urgent@realtytrade.com%3E> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.

With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.

Again, please email <<urgent@realtytrade.com%3E> with your grievance and addressed professionally and quickly.

Thank you for your cooperation.

RealtyTrade Customer Care

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