RealtyTrade.com NO EMAILS/NO OFFERS/FRAUD ALERT NO OFFERS/NO EMAILS/FRAUD ALERT/WON'T REFUND/ Orlando Florida
We have contacted Realty Trade numerous times requesting why
we haven't received any offers. The representative replied we had received two
offers three months prior. This is FALSE! No emails were received. We are very
attentive to our emails, especially when it comes to how much we spent to offer
the property, and no such email was received. We verified the email address
with the representative and it was correct and then requested a test email to
verify that we could receive them from Realty Trade email server. No email was
sent nor was it received. I have emailed to customer services and the original
sales person to resolve this and have yet to receive anything.
I paid almost $1800.00 to sell and/or rent this timeshare and have never received an offer or confirmation of an email or resolve to our requests. We provided Realty Trade with all necessary information and paid then in full promptly and we received nothing and even more grief when trying to resolve what is another means of deceptively marketing a service with no intent to provide a service.
I want our money back in full to resolve this discrepancy with Realty Trade.
2 Updates & Rebuttals
ItsAJoke
United States of AmericaAngry
#3Consumer Comment
Sat, December 19, 2009
Its a scam contact them and tell them your going to the Department of Agriculture and see how fast you get your money. If you don't then really contact them. The customer service representatives are rude and the managers are even ruder.
RT Escalated Claims
Orlando,Florida,
USA
100% Client Satisfaction Committment
#3REBUTTAL Owner of company
Thu, December 17, 2009
RealtyTrade strives for 100% client satisfaction. All of the offers that we generate come from our website, or our affiliates. If you are a current client and feel that you received and offer that did not meet your expectations, please refer to your contract and note that we will continue to send offers until your marketing and advertising campaign has completed. If you are approaching or have reached the end of your marketing agreement with RealtyTrade, please contact RT Escalated Claims by email at urgent@realtytrade.com and a dedicated client service representative will contact you.
By filing a report with the Attorney General, or any other regulatory agency, it will minimize the possibility of receiving a resolution for any grievances due to the unwillingness to allow our staff to settle your complaint.
Please email urgent@realtytrade.com with any concerns about your account and your grievances will be properly addressed.