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  • Report:  #412389

Complaint Review: RealtyTrade.com

RealtyTrade.com Told me that my time shares would bring $30,000.& would refund my deposit if not sold in six months Orlando Florida

  • Reported By:
    Tavares Florida
  • Submitted:
    Thu, January 15, 2009
  • Updated:
    Sat, September 05, 2009
  • RealtyTrade.com
    RealtyTrade.com
    Orlando, Florida
    U.S.A.
  • Phone:
    180-420-9865
  • Category:

They told me that my Orlando time share was werth 15-18K and my Va time would run appox. 13-15K. They needed to list my time shares and it would cost me $1790.00, however if not sold in six month that they would refund all my monies. I never received any offers had no commuication with them since this transaction took place in June 2008.

Yeggs
Tavares, Florida
U.S.A.

1 Updates & Rebuttals


RT Escalated Claims

Orlando,
Florida,
USA

100 % Client Satisfaction

#2

Sat, September 05, 2009

We strive for 100% client satisfaction.  If you are not 100% satisfied, please email <<urgent@realtytrade.com>> to speak with a dedicated customer service representative.  All complaints will be handled professionally and quickly.  By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.  

The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network.  If this happens with your property, please contact us at this email address: <<urgent@realtytrade.com>> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.

With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.

Again, please email <<urgent@realtytrade.com>> with your grievance and addressed professionally and quickly.

Thank you for your cooperation.

RealtyTrade Customer Care

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