Complaint Review: Rebate Service Center

I filed for a rebate for free mattress delivery that I purchased from JC Penneys. I got a response from the rebate company that read : "you have not complied with the terms of the offer due to the folowing reasons: Incorrect or insufficient product purchased for this rebate offer." I bought the identical mattress they listed on the rebate sheet and I sent the receipt and the mailing address and the rebate slip. This is a ripoff

Chris
Anchorage, Alaska
U.S.A.