Complaint Review: All Clad - Emeril Cookware

On 10/15/2005 I purchased a 10 Piece Emeril Cookware Set for $199.00 I was to receive a Free 2 Quart Saute Pan with mail in rebate form. I mailed in all my paper work. Rebate form says allow 6 to 8 weeks. I never called them until December 19th the Lady I spoke to told me the order was being processed, I called again January 12th I was told the same thing, I called again today and was told the same thing. I have sent a email to Emeril but doubt he will ever see it I think it is a shame he endorses such a scam.I also sent 3 inquiries to the rebate center and never got any response.

I called the store where I bought it from and they told me they have received so many calls from customers that have not gotton their free pan they are considering removing the product and not selling.

I would suggest if you purchase this cookware for any promised freebie or rebate you consider another brand because from where I am standing you sure ain't gonna get it and if you do it is not worth what you have to go thru.

Donna
JACKSONVILLE, Florida
U.S.A.