Complaint Review: Rebekah Christensen-Clarke

I hired a web developer located in the UK to perfom SEO for my business.  She advised we switch platforms to a platform that would provide more features for SEO, to which we agreed to do.

She stated she would perform image resize/touch-up, write product descriptions, perform Facebook updates, create an SEO plan and strategy, drive lots of traffic to the site and perform the migration.  During the length of her employment, she stated that she'd done some of the things she had committed to (Facebook updates, SEO linking, picture resize and touch-up, product description write up) and asked for payment for the work she'd done and stated that she'd do the migration over the coming weekend.

She received payment and then quit.  She said she would send the work she'd done within a couple days so that the business could continue the things that were in process.  After the deadline to have received the information passed and having not received the information, she was contacted and asked where it was.  She said it was sent but apparently not received.  She was asked to resend it, with the original email attached.  She said she didn't have the original email but that she'd resend it. 

Shortly after this promise, she sent an email stating she was ill and would send it when she recovered.  After a couple days passed and still having not received anything, an email was sent to her requesting the information again and this email came back as undeliverable, she'd blocked our business address.  

She was paid a considerable amount of money for work she claimed to have done and upon receiving the payment, she quit and wasn't able to provide anything for the payment she received.