Complaint Review: Record Union / Sony

We release two Release through Record Union (Single)- 6/18/16 & (LP) - 6/16/17 ... August four days before payment our account was close due to a false claim of Infringement , once we provide proof that we are legal rights holder they reopen Account. NOTE: The (Single) that Record Union said was Infringement had been up in stores before through Other company and the ( Single ) had already been released through Record Union for year . Our had restrictions to it we're we couldn't not see trend reports or upload new releases.Support stated they only pay royalties 3months (Which shock me )..

September payment was made but only for the (single) for month of September.. (September payout was scheduled for the month of June ) We received no payment for (LP) for June , July or August. October , payout was received $3 for 18,000+ streams from a unknown platform. Record Union Support assume it was for Spotify and stated it's impossible to know the stream amount price.. Still no payment for (LP) ... November payout $52 , still no (LP) payment. We research sales reports and discover that Record Union still owed $1,300.00 in over due royalties from iTunes ($1.29 / 1,500+ Downloads) , Record Union only paided $800. The payment should be $2,000+ . We reach out serval times to have the matter correct and even showed sales reports they issued.