Complaint Review: Recreational Factory Warehouse

i paid for a 2,600.00 pool called the pacifica and i only had it for 6.5 years and went through 3 liners and 3 pool pumps that they would not honer either. when i called them they said they would give me a new wall for 700.00 that was supposed to be warrented for life. but the pool totally split apart and some 7,000 gallons rushed into my house. but the whole pool split including the rails and braces and split the new liner that was only 5 months old and the pool fell on filter and pump causing great damage. by the way the liners were 150.00 each and the filters were 300.00 each, they kept telling me they did not have the smaller one so they could sell me the larger one. that also totals 1,300.00 more dollars i sunk into a pool that was supposed to be lifelong so i was told at time of sale. i do have pictures of proof.


Susan p
melbourne, Florida
U.S.A.